INFINITI of tacoma at fife


INFINITI of Tacoma at Fife JD Power award
SALES: (888) 548-7711
SERVICE: (888) 472-2650
PARTS: (888) 472-2650
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Sales
Used truck purchase
55
The salesman and other staff were friendly knowledgeable and efficient. Would recommend the dealership. I got a good deal and the selection was outstanding. I live on Vancouver Island and the price was better here.
Sales
Fantastic dealer!
55
From first contact to the end, it was a smooth and awesome experience at Key West Ford. I inquired to the sales rep Kai through AutoTrader the day before about a 2008 Jeep Patriot. Within hours I got a response, and we scheduled a test drive next day. Following day Kai was awesome and texted me his ETA to the dealership, and made sure I was taken care of before I even came in. The test ride was smooth, and I loved the car and price. The finance rep Gurj was also fantastic, worked around some technicalities with the financing and got me on the road in no time. Within a few hours, everything was sealed and I drove home with the Jeep. Thank you Kai, Gurj, and everyone else who took care of me today. I appreciate the transparency, friendliness, and professionalism from everyone.
Sales
Great service from Pete & Brian
4.65
We bought two used cars, one from Brian and one from Peter. Both took their time to search for the right car and we went with each car on a test drive.
Sales
Best dealership
55
Peter Olson was very helpful with everything took his time to explain and show all. Management team was remarkable. This place is a friendly and amazing place to be. Recommend to everyone that want to have a amazing experience like myself.
Sales
2018 Ecosport
55
Great service from the staff a Key West Ford. I was surprised to pick up vehicle with a fill tank of fuel alot of dealerships don't do this anymore.
Sales
Going above and beyond to satisfy
4.85
Peter, while on his day off (what salesperson ever has a day off LOL) spent the entire day trying to find the best fit for us in a used vehicle. After shovelling many cars covered in a foot of snow, we realized that Peter was willing to shovel the whole lot if we could find what we were looking for. What really impressed us was not only his knowledge of the vehicles and the new technology but his desire to find us the vehicle best suited to our needs. Peter helped us narrow down the search and test drive suitable vehicles till we found this comfortable and economical vehicle with more options than we asked for. All the staff involved in our search were friendly, courteous and very helpful
Sales
Buying a truck from Key West Ford was a positive experience.
55
Buying our used truck from Key West Ford turned out to be a hassle free experience for my wife and me. The sales person, Jag Dhillon, and the two managers, Ivan Matulik and Michael Nokes, were professional, courteous and friendly. We encountered no high pressure sales tactics. We also were appreciative of the fact that Ivan allowed us to take the truck to our own mechanic for an inspection and appraisal. The vehicle was more than fairly priced and was in excellent mechanical shape. Their detail crew had the 2010 F150 looking like new. We would have no problem recommending Key West Ford to others.
Sales
Review of sale service
55
I had an exceptional experience dealing with the whole team at key west Ford, especially Jag and Nicholas T. They went above and beyond to help us get our new vehicle!! I would recommend to others for sure.
Sales
Excellent customer service
55
Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car.
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new infiniti dealer seattle washingtonInvesting in a new vehicle is a big deal. There are endless factors to consider — from choosing a model that fits your lifestyle to picking the perfect trim to suit your needs and expectations. It’s no small occasion.... which is why INFINITI prides itself on maintaining a superior level of customer service to ensure buyer satisfaction.

Recently ranked number one overall in the 2018 J.D. Power Customer Satisfaction Index, Nissan’s luxury brand outscored competitors with an impressive rating of 876 and a notable 48-point increase over the industry average.

While just a bunch of numbers on a screen might not mean much to you, what this translates to for INFINITI drivers is a strong network of capable representatives to facilitate satisfaction through every touchpoint. Whether you are investing in the latest and greatest QX50 or you’re bringing your Q70 in for service, retailers prioritize an exceptional customer experience above all else.

With high hospitality standards, state-of-the-art service facilities (that utilizes name parts), and premium on-site amenities to make you feel comfortable, expect nothing but the best from our world-class brand.

Visit our dealership today and let us guide you through the ownership cycle with ease.