INFINITI of tacoma at fife


INFINITI of Tacoma at Fife JD Power award
SALES: (888) 548-7711
SERVICE: (888) 472-2650
PARTS: (888) 472-2650
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Sales
Promised great service and delivered.
55
Shopping a used sporty SUV for my wife met with Robert Klaus who did a great job on intro and test drive. Came back next day and completed the deal with Micheal and Michelle in finance. Peter Olson worked with Robert behind the scenes coordinating the whole adventure. Painless process, friendly low pressure easy to deal with folks. the whole team came out to see my wife off in her new car including all the management team and the owner himself, all stood there in the pouring rain to watch her drive away! Highly recommend Robert and Peter if youre out car shopping. old fashioned personal service gets it done.
Sales
Great service and price
55
Jeff spent a long time with us and was very friendly and patient without being pushy. We purchased a used car, and on delivery he noticed a warning light in the dash. The dealership took care of it promptly. After driving for a few weeks we’re very happy with our car. Highly recommended!
Sales
Friendly, honest and fast.
55
Sasha was great to deal with. He was informative, friendly and fun to deal with. He wasnt pushy at all. They were fair about pricing and the whole process was easy and quick. Nicholas who did my fianancing was a pleasure to deal with and I would have to say overall this was the best experience buying a new vehicle I have had.
Sales
Outstanding Customer Service & Popcorn
55
From the second I pulled into the parking lot the experience started... I was greeted as soon as I exit my vehicle and was shown vehicles that I was interested in... Customer Service is key for me and when I didn't received it to my standards at another dealership which was closer to home, I decided to try Key West Ford... I am happy to say that I made a smart decision and needless to say I left with a new vehicle that I'm very happy with... If you are looking for a new vehicle I highly recommend Key West Ford...
Sales
Organized and Quick
55
Second time buying a new truck with the guys at Key West Ford. I'm a busy person and they worked hard while I was unavailable to finalize my truck purchase. Peter Olson worked especially hard for me and I received what I asked for. Thank you!
Sales
The salesman was nice
35
I was so pleased with my experience here. I had my kids with me and it could have been worse. Arash was lovely to deal with. I didn’t feel like the manager really got us.
Sales
Great Better then before. Keep the good work up.
55
It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Sales
Excellent customer service!
55
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far. Thank You, Peter! Sincerely Joeleen Toback
Sales
very good service
55
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
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new infiniti dealer seattle washingtonInvesting in a new vehicle is a big deal. There are endless factors to consider — from choosing a model that fits your lifestyle to picking the perfect trim to suit your needs and expectations. It’s no small occasion.... which is why INFINITI prides itself on maintaining a superior level of customer service to ensure buyer satisfaction.

Recently ranked number one overall in the 2018 J.D. Power Customer Satisfaction Index, Nissan’s luxury brand outscored competitors with an impressive rating of 876 and a notable 48-point increase over the industry average.

While just a bunch of numbers on a screen might not mean much to you, what this translates to for INFINITI drivers is a strong network of capable representatives to facilitate satisfaction through every touchpoint. Whether you are investing in the latest and greatest QX50 or you’re bringing your Q70 in for service, retailers prioritize an exceptional customer experience above all else.

With high hospitality standards, state-of-the-art service facilities (that utilizes name parts), and premium on-site amenities to make you feel comfortable, expect nothing but the best from our world-class brand.

Visit our dealership today and let us guide you through the ownership cycle with ease.